Do you have question? Scroll down.
You can order a cleaning service, carpet cleaning, upholstery cleaning, mattress cleaning, gardening, and construction waste removal in your home with a few clicks with Rendi. The prices are based on square meters cubic meters or the number of items so you can find the best solution for your home size and location. Another option by ordering a cleaning service is choosing the cleaning detergent package, which is a great help if you do not have enough or good quality detergents. We also thought of people who live in a green household, so you can also choose our BIO cleaner package. You can also rent cleaning supplies, which is a great help if there is a lack of good quality supplies at home. After your order is placed, we will send you a confirmation email.
We have created the Rendi platform to be as flexible as possible, but at the same time, we have some rules in place.
Our goal is to provide high-quality and reliable cleaners and orders for our Customers and Cleaners.
We understand that emergencies sometimes do arise unexpectedly, but changing the ordered service at a short notice, our cleaners will lose valuable working hours, so we may charge a cancellation fee in some cases.
If the cleaner cannot get into the household or the customer does not claim cleaning, then the full cleaning fee will be automatically billed.
In case of a single order:
If the customer cancels his or her order 12 hours before the start, we will charge 2500 HUF cancellation fee.
In case of regular ordering:
To be qualified for this discount you are required to order once or twice per week at least 5 occasions. If the entire order is canceled before the 5 occasions, then the amount of the “unlawfully used” discount will be deducted, and a one-time cancellation fee of HUF 5000 will be charged.
If the entire order is canceled due to dissatisfaction, then this must be communicated to us. We are working with hundreds of cleaning partners to ensure that all our customers find the best cleaners that suit their needs and they will be satisfied with their service provided in the long-run.
In all cases, it is recommended to use the Rendi profile, because with just a few clicks you are able to change the order details easily.
For weekly and fortnightly order:
At least 5 occasions are required for weekly and fortnightly orders. A weekly order should be used for cleaning within 7 weeks, and the fortnightly order should be used for cleaning within 14 weeks.
Monthly order:
During a monthly order, 3 occasions are required within 5 months.
After you log in you can cancel your cleaning under "Active orders" tab. There click on the garbage can icon.
In case of ordering a carpet, upholstery or mattress cleaning and construction waste removal you can delete or modify by telephone.
Our cleaners will do their hardest to make your home sparkle, however, if you are unsatisfied with the service, please send us back the evaluation form within 24 hours that we send you by e-mail after each cleaning and our complaint manager will contact you. Please send pictures in advance to [email protected], to help us decide whether your complaint is legitimate.
Depending on the completion of the cleaning, we will send you a short evaluation form around 7 pm or at 11 am on the following day. Please fill out this form and send it back so that our partners' performance review is always up to date.
No, you don’t have to be at home.
If the cleaner can’t get to you on the agreed time, they will notify us and we will inform you. If the time of their arrival is not acceptable for you, we will reschedule according to your needs.
We accept cashless payments via our secure online payment system.
Yes, the cleaner will send you a receipt. During placing the order you must let us know if you need a VAT receipt.
At the moment we can serve customers in Budapest, Pécs, Szeged, Székesfehérvár, Debrecen, and Győr. More places coming soon!
If you are experienced in home cleaning, please fill in our application form HERE
We only work with professionals who we have met in person, interviewed and rigorously background-checked - service providers we\'d be happy to have clean our own homes! The main reliability, however, is given by the users, as all the professionals have been constantly valued by the households. So someone who comes to you has certainly done a good job at someone else before!
After you log in, you can change your password by clicking on your name. There click on the "Change password" button.
After you log in, you can change it under "My orders" tab. There click on the pencil icon.
On the website choose the "Affiliates" tab. There you can invite your friends via e-mail adress and receive 1000 HUF on your balance after their first order is made.They get 1500 HUF OFF from their first order in return.
Registration has many benefits as you can track your order, and you can even get a free cleaning from our affiliate program.
We will never give out your personal information to third parties. For more information regarding privacy please read our privacy policy. Furthermore our servers do not store your card details to ensure an extra level of security.
The tidier the house, the easier for the cleaner to clean. If you don't have the time to prepare your home for the cleaner, choose our deep cleaning extra and we will completely remove the burden from your shoulders!
In your profile, you can add extras to your order. If you add an extra, its price will automatically be deducted after the cleaning. If you delete an extra from your order then the overpayment will be credited to your Rendi balance after the cleaning.
We can't fulfill these requests:
-Cleaning and disinfection after the deceased
-Cleaning and disinfection of human or animal fecies
-Cleaning at crime scenes, accidents
-Cleaning burned out homes, smoke and soot removal, mitigation, plastering etc.
-Graffity removal
-Disinfection and cleaning of sewers
-Removing contaminated land
-Other extreme cleaning types not mentioned above
Sure, you can! After you log in, you can change it under "My orders" tab. There click on the pencil icon.
At least once every six month.
In this case, our partner will consult with you about a possible new date before starting the garden works. If the weather turns bad during work, you are able to arrange a new appointment on the spot.
If you don't have proper cleaning tools, please select this Cleaning Tools package! What does the package contain? 1 piece Samsung VC07M2110SB / GE vacuum cleaner, 1 piece Vileda wash set, 1 piece window cleaner, 1 piece dustbin + 1 brush, 1 piece scrubbing brush, 2 pieces 4max dishwashing sponges, 3 pieces sponges, 3 pieces microporous Spontex shawls and 1 pieces pair of flasks .This package does not contain cleaning detergents, however you can still chose the "Order Cleaning Detergents" option. All of your ordered items will be delivered by the cleaner right before at the agreed time. Currently this service is only available in Budapest.
Cleaning products:
toilet cleaners,
general-purpose cleaners,
glass cleaners,
detergents,
grease solvents
Cleaning equipment:
mop & bucket,
broom,
dust brush & pan
Vacuum cleaner (including any extra parts required)
4 cloths (one each for): Bathrooms, Toilet, Kitchen, Other surfaces
Sponges (or additional clothes if you prefer)Duster (or dusting cloths of your choice)
The extra covers all the doors located in the house as well as the door edges.
It depends on your household size and the number of extras. If we send more than 1 colleagues there is no extra charge, you only have to pay for the fix tarrifs seen on the website.
This extra is the extension of time which is added to the basic cleaning service:
- If your home hasn't been cleaned for 2+ weeks
-Before moving in
Deep cleaning doesn't contain other extras.
In case you would like to book a cleaning after renovation, please choose our "Cleaning after renovation" extra service.
Basically we distinguish two types of carpets: floor mat and normal carpet. The carpet’s material doesn’t matter because the machines used by our partners and it can be used on most of the carpet types.
At least once every six month.
1. option: Use a tape measure
2. option: Walk along the two longest ends of the carpet. When finished write down the number of steps it took you to walk through and multiply the steps with 30.
Put these answers in the carpet size calculator box.
.jpg)
Square shaped rug .jpg)
Round rug 
Stairs rug
Kärcher Puzzi 10/1 carpet & upholstery cleaner
During the order process you can mark your carpets as "Stained". By ticking this box our cleaners will know that the carpet will need a more thorough cleaning.
Yes, we undertake.
Because of sanitary issues we can't provide animal feces removal.
No. We do the carpet cleaning at your home and bring the professional cleaning equipment too.
No, unfortunately, shag carpets can not be cleaned with the machines our partners are using.
Yes we offer professional upholstery and mattress cleaning as well.
Kärcher Puzzi 10/1 carpet & upholstery cleaner
During the order process you can mark your upholstery as "Stained". By ticking this box our cleaners will know that the carpet will need a more thorough cleaning.
At least once every six month.
With a thorough cleaning without a doubt! Important to note that dust mites can be found everywhere in our homes therefore we recommend regular cleaning to achieve long lasting results. If you call us for this reason choose our other cleaning services as well to minimize the number of these creatures in your home. No need to worry we can keep your home clean for the long run with our regular cleaning packages!:)
There are many home-based practices that provide temporary solutions however it is highly advised to clean your upholsteries professionally every 6 months.
-Before and after corporate events
- Receptions, before and after the opening of the exhibition
-In case of allergic reactions or regular illnesses
- For hotels or hotels where it is difficult to move the carpet
- Office renovation and removals
- For apartments and condominiums
Kärcher Puzzi 10/1 carpet & upholstery cleaner
During the order process you can mark your mattresses "Stained". By ticking this box our cleaners will know that the carpet will need a more thorough cleaning.
With normal usage it is enough to deepclean your mattresses annually however if you suffer from allergic or asthmatic illnesses we advise a biannual cleaning.
Mattresses are subjected to continuous daily usage therefore dirt accumulation is unavoidable in the upper and lower regions of the mattress cover. These stains provide a growthbed for bacteria which increase the number of dust mites. Because of this we advise at least an annual cleaning of mattresses.
- Before moving in
- After a renovation
- When purchasing a new mattress
- Allergic reactions, regular illness
- Stubborn stains
- At least once every year
Single mattress
(90cm * 200cm) 
Single plus mattress
(140cm * 160-200cm)  (1).jpg)
Double mattress
(160cm * 200cm) .jpg)
Small child mattress
(60cm * 120cm) 
Big child mattress
(60cm * 120+cm)
Cleaning professionals always come prepared with the proper tools and supplies to get your job done right. However, it's always a good idea to be as clear and descriptive in your job description to ensure that nothing important is missed or forgotten. If you have special cleaning equipment you want the professional to use, you can always provide your own.
Cleaning professionals always come prepared with the proper tools and supplies to get your job done right. However, it's always a good idea to be as clear and descriptive in your job description to ensure that nothing important is missed or forgotten. If you have special cleaning equipment you want the professional to use, you can always provide your own.
Yes, we have partners for any type of cleaning.
Our partners are getting touch with you as soon as possible. It usually takes a few days.
Write us on [email protected] or call our customer service at +361/999-1634
Bactakleen's plant-based antibacterial treatment protects against bacteria, viruses, passes through the entire air system and provides an active antibacterial barrier for up to 3 months. The treatment lasts 20-40 minutes/AC.
Car AC: Cleaning your car's AC takes about 30 minutes. The ozone generator can be operated from your car's cigarette lighter and completely cleans the car's AC. Available as an extra service: disinfection of the entire cabin, means our Partner will continue to operate the machine.
House air conditioner: The ozone generator will be placed in the room where the indoor unit of the air conditioner is located and cleans the whole unit in about 1 hour. In addition, our partner removes the front of the indoor unit and the filter inside it. She/He will wash it out and then put it back. (It is worth doing it twice a year, winter and summer.) In the case of Ozone technology, no human or animal should be in the room where the AC is.
The air conditioner needs to be cleaned twice a year: before the summer and winter seasons.
During "Bactakleen" AC cleaning, you can stay in the room/car.
It is not advisable to stay in the car during the treatment with Ozone Gas for 30 minutes thereafter. No human, animal, or plant should be in the room/car where the AC is! The Ozone gas is then converted to ordinary Oxygen and the room is ready for use.
Box - One piece of "box" that a person can take out of the apartment in one turn.
e.g.:
1 clothes rack or valet stand,
1 chair,
1 piece of furniture that can be taken by hand (eg.: night table)
1 pc of TV
1 "bananas box" or similar size
1 IKEA moving box
1 microwave
etc
Furniture - One piece of furniture that requires at least two people to lift and remove from the apartment
e.g.:
1 desk
1 wardrobe
1 chest of drawers
1 refrigerator
etc
- hazardous waste requiring special treatment,
- car wreck
After a consultation with the service provider, we will be able to modify your order if it is necessary.
The pile from above the pile from side view 
Calculation of volume:
the floor area (a * b) times the height of the stuff (m). Dimensions are in meters (eg m = 1,8 m)
Your order through Rendi.hu will be forwarded to reliable, verified cleaning service providers. Our partners will then contact you and make a personalized quote for you.
All the professional tools will be brought to you by our partners. If you would like your own tools to be used, please indicate this in the comment box on the form.
Our partners will try to get in touch with you as soon as possible. This will happen at the latest in 2-3 business days.
Window cleaning includes the exterior and interior cleaning of the glass and frame of the windows ordered. Please note that a ladder should be provided by the household whenever it is necessary.
If there are paint dots or other home remodeling related contamination on the windows, please add this extra when placing your order.
1. Log in / Register.
2. Click on the "I have a gift card" button, or on your Rendi balance.
3. After entering the code, the amount on the card will appear on your Rendi balance.
You will be able to use the balance to pay for the service at the end of the ordering process.
Waste from construction, demolition, and renovation of buildings, which according to the quality of the material may be excavated earth, concrete or asphalt waste, wood, metal, plastic waste, mineral waste. It is IMPORTANT that our partners do not transport hazardous waste.
Smaller pieces of waste have to be bagged as our partners can transport it that way. Of course, this will be done for you, but always mark it when ordering. If you also need a bag, please also indicate it in the order process.
After a consultation with the service provider, we will be able to modify your order if it is necessary.
No, it is forbidden to dispose of construction waste during general rubbish removal.
Bactakleen is the world's first herbal-based antibacterial treatment system, safe to use, proven to kill 99.9% of bacteria and spores. This revolutionary treatment forms an active antibacterial layer for 2-3 months on the surfaces affected by the treatment. You can stay in the room during the anti bacterizing process!
Ozone treatment is now a widely used, air purification and disinfection procedure. It can be used in apartments, cars, industrial buildings, restaurant kitchens, medical offices, changing rooms and gyms, swimming pools, food storage areas and any place where a pathogen-free environment, good and clean air is required. Attention! Neither plant nor animal can be in the room where disinfection takes place! The ozone gas is then converted to ordinary oxygen and the room can be put back in use.
During "Bactakleen" disinfection, you can stay in the room.
It is not advisable to stay in the room during the treatment with Ozone Gas for 30 minutes thereafter. No plant or animal should be in the room where the disinfection takes place! The Ozone gas is then converted to ordinary Oxygen and the room is ready for use.
