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With the help of Rendi, you can order cleaning, carpet cleaning, mattress cleaning, upholstery cleaning, and a service provider specializing in bed removal with just a few clicks. The prices are determined based on square meters, cubic meters, and the number of pieces, so you can find the most favorable solution for you according to the size and location of your apartment. Additional options when ordering a cleaning service include renting cleaning equipment and purchasing cleaning equipment, if your household does not have the right amount and quality of cleaning products or equipment. Among the extra services, you can choose from a number of options, fully tailored to your needs. After placing the order, our system sends a confirmation message in the form of an automatic e-mail about your order.
We created Rendi's platform to be as flexible as possible, but at the same time, we also have certain rules in place. Our goal is to be able to provide reliable, high-quality free cleaners and orders to be fulfilled to our Customers and Cleaning Partners. We know that something can get in the way of everyone at any time, but in the event of a cancellation shortly before fulfillment or a modified order, our Service Partners lose valuable working hours, so in some cases we may charge a cancellation fee.
If the Service Provider is unable to enter the household, or it turns out on the spot that the Customer does not require the service, then unfortunately the full service fee will be deducted.
In the case of a one-time order: if the customer cancels the order 12 hours before the start, in that case we will charge a HUF 2,500 cancellation fee.
For regular orders:
In the case of a weekly or fortnightly order, at least 5 times are required for the customer to be entitled to the discount. If the entire order is canceled before 5 times, the amount of the unlawfully used discount will be retroactively deducted. In the case of a weekly order, the cleaning must be used within 7 weeks, while for biweekly orders within 14 weeks. In the case of a monthly order, it is mandatory to use it 3 times within 5 months.
If the entire order is canceled due to dissatisfaction, we must be notified of this! We work with many Service Provider Partners in order to ensure that every Customer finds the most suitable cleaner for them and is satisfied in the long term, which is why we are also looking for solutions for such situations.
In all cases, it is recommended to use the My Orders menu item, since there you can simply change your order with a few clicks.
When ordering carpet cleaning, carpet cleaning, mattress cleaning, or bedding delivery services, you can cancel or modify the order by phone.
In case of ordering a carpet, upholstery or mattress cleaning and construction waste removal you can delete or modify by telephone.
Our service partners try to provide you with adequate cleanliness, so we try to make the quality acceptable in several steps. Upon completion of the cleaning on site, you must sign an evaluation form in which you confirm that the cleaning activity has been carried out, and if necessary, you can immediately request corrections regarding the re-cleaning of areas that were not performed properly for you. If you are still dissatisfied with the service after this, please return the evaluation form sent by e-mail after the cleaning within 24 hours, and our complaints handling colleague will contact you by phone. In the event of a complaint, please also send us photos to the e-mail address [email protected], as we can assess the validity of the complaint based on this.
In the first instance, the Service Partner is obliged to carry out corrective work based on its responsibility obligation. If for some reason this fails, we will negotiate a reduction in the service fee and arrange for the return of the returned amount.
At the end of the cleaning, you can indicate your comments on the completed and signed evaluation form and proof of receipt of work, as well as a questionnaire received from us by e-mail.
No, you don’t have to be at home.
If the cleaner is late for the scheduled time, he must notify you of the delay. If this is not suitable for you, you can request a rescheduling for another suitable time for you. It is possible that the cleaner may experience some unexpected event while traveling to the site and is unable to notify us, so we are not aware of the delay. If you experience a delay of at least 10 minutes, call us immediately on our central phone number so we can find out what happened. In this case, we will resolve the situation in consultation with you.
If we are unable to answer the phone immediately due to dealing with the affairs of other customers, it is easier if you find the phone number of your personal Service Provider in the service contract in the attachment of the automated email received the day before the cleaning, and consult them directly about the situation. We would do the same, so you can speed up the process with this step.
The cleaning fee can be paid by credit card on our website. At the end of the order, the system redirects you to the Symple Pay bank card payment interface, where you can complete the payment. We draw your attention to the fact that this interface is completely independent from us, a general banking, bank card payment interface, so the deductions are not made by us, but by the bank belonging to the service, which conveys to us the order amount approved by you. It may happen that this payment page does not work properly, in which case there are interruptions or possible incorrect deductions, which are not our fault. If for some reason an additional deduction takes place, please let us know, in which case we will return the unlawfully deducted amount.
You must indicate your invoicing needs during your order. Of course, in all cases you will receive an invoice with the data you entered during your order when entering the billing data. After the order has been approved, we will send you a confirmation of the content of your order in the form of an e-mail. However, the invoice will be issued to you by the contractor providing the service based on the contents of the order. We mediate the service providers, so the paid consideration for the service is also forwarded to them, since they perform the service.
Our service is available in major cities that can be selected on the website. Currently, residents living in Budapest and Szeged and within a 40 km catchment area of these cities can enjoy the benefits provided by Rendi, and we would like to make our services available in the rest of the country in the future!
If you have experience as a cleaner and have an entrepreneurial background, visit our HERE page! Unfortunately, we cannot sign contracts with private individuals.
We will only refer you to Service Providers with whom we have spoken personally and whose businesses we have checked before entering into a contract. In the General Terms and Conditions, we stated that all Service Providers are obliged to undertake a personal quality guarantee for the quality of the service provided, and also take responsibility for any damage that may occur - accidentally.
However, the main reliability is given by the users' feedback, since all the cleaners of each Service Provider are continuously evaluated by the households after each performance. Anyone who gets through to you must have done well with someone before!
If an employee of one of the Service Providers does not work at an adequate level, we will not give him more opportunities, his boss must delete him from the system, otherwise the contractor will not get any more available work through our website.
After you log in, you can change your password by clicking on your name. There click on the "Change password" button.
On the website choose the "Affiliates" tab. There you can invite your friends via e-mail adress and receive 1000 HUF on your balance after their first order is made.They get 1500 HUF OFF from their first order in return.
Registration has many benefits as you can track your order, and you can even get a free cleaning from our affiliate program.
We will never give out your personal information to third parties. For more information regarding privacy please read our privacy policy. Furthermore our servers do not store your card details to ensure an extra level of security.
In this case, our partner will consult with you about a possible new date before starting the garden works. If the weather turns bad during work, you are able to arrange a new appointment on the spot.
No, as a rule, the household must also provide the materials and tools necessary for cleaning. If you don't have suitable cleaning equipment or you don't have suitable cleaning agents, you can rent cleaning equipment and buy a cleaning agent package with your order. The Service Partner takes this with him to the cleaning site.
Recommended cleaning agents:
Recommended cleaning tools:
This works by setting the extra number of doors, so you have to count the doors in the property, if there are double doors among them, then it should be considered as 2 doors and record this number.
This depends on the size of the household and the number of extras, in all cases it is the competence of our Service Partner undertaking the work to determine the personal needs of a given order. For larger volume orders, our contractor partners usually discuss the details with the customer in advance.
After you log in, you can change it under "My orders" tab. There click on the pencil icon.
Cleaning, as the name suggests, is about cleaning and not about 'tidying up'. The task of our partners is to carry out the cleaning in an orderly property. It is not his job to decide what belongs where in the apartment, so he works on cleanliness, not on rearranging your home. We would like to draw your attention to the fact that washing dishes is not part of cleaning either, as it is a general daily activity. On our website, we also draw attention to the fact that our Service Partners undertake the packing in the dishwasher, not hand washing. If you have this kind of need, please add this option to your basket from the extras, as you need to calculate a separate time for this.
Yes, by entering your profile, you can add extras to your order with a few clicks, during cleaning. If it doesn't work, you can also use the help of our customer service.
This extra covers a much more thorough cleaning than in the case of plain, weekly cleaned properties, as it is more detailed and lasts longer than a general weekly cleaning. The price varies with the size of the package, it includes the following, and if it has not been cleaned in more than 2 weeks, this is the recommended order. (The cleaning of bookshelves containing hundreds of books is not included in the cleaning in this case either, so if this is also a requirement in the property, a separate price quote must be requested for packing, dusting and rearranging these bookshelves, and in the case of crystal chandeliers, the removal and installation of the crystals is not included either. here, only applies to cleaning with a vacuum cleaner..)
We would like to draw the attention of our customers to the fact that properties that have not been cleaned for several months or years do not belong to this category, they can choose the "extra dirty or major cleaning after renovation" option, or our Service Partners can provide a price quote for these based on a separate on-site survey! If the Customer chooses this option despite the high degree of contamination, the Service Provider may refuse to carry out the work on site, and in this case this is considered an on-site cancellation, for which neither the cleaner nor the website operator can be held responsible.
In addition to any kind of professional work in the apartment, the cleaner is not obliged to carry out the work, as re-contamination is inevitable. If the Customer nevertheless obliges the cleaner to carry out the work, in such a case there is no possibility to file a complaint, as they do not take responsibility for subsequent back-contamination caused by others!
In this case, it is part of the extra in addition to the basic cleaning:
We would like to draw the attention of our customers that the concept of cleaning really refers to cleaning work, it does not include tidying up, as it is not the task of the cleaners to repack personal items, clothes and dishes in the apartment. Cleaning and disinfection of surfaces is only possible under orderly conditions. Packing up dirty, scattered laundry or picking up unwashed dishes are not part of the cleaning process, as these should be regular, daily activities. The cleaners cannot know the location of the objects and clothes, and it would not be possible to calculate the cleaning time if they spent hours tidying up. The time allocated for the cleaning process is calculated for the actual cleaning.
Attention! The household must provide the tools and cleaning agents necessary for cleaning! If it is not available, cleaning products can be ordered on our website, and tools can be rented. The cleaners are not responsible for any damage caused by cleaning products provided by the household!
The cleaning duration calculated on the website is purely informative, it is possible that the cleaners finish the work earlier.
We can't fulfill these requests:
Basically we distinguish two types of carpets: floor mat and normal carpet. The carpet’s material doesn’t matter because the machines used by our partners and it can be used on most of the carpet types.
At least once every six month.
At least once every six month.
1. option: Use a tape measure
2. option: Walk along the two longest ends of the carpet. When finished write down the number of steps it took you to walk through and multiply the steps with 30.
Put these answers in the carpet size calculator box.
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Square shaped rug .jpg)
Round rug 
Stairs rug
Bosch and Karcher carpet & upholstery cleaner
During the order process you can mark your carpets as "Stained". By ticking this box our cleaners will know that the carpet will need a more thorough cleaning.
Yes, we undertake.
Because of sanitary issues we can't provide animal feces removal.
No. We do the carpet cleaning at your home and bring the professional cleaning equipment too.
No, unfortunately, shag carpets can not be cleaned with the machines our partners are using.
Yes we offer professional upholstery and mattress cleaning as well.
Bosch és Kärcher carpet & upholstery cleaner
During the order process you can mark your upholstery as "Stained". By ticking this box our cleaners will know that the carpet will need a more thorough cleaning.
At least once every six month.
With a thorough cleaning without a doubt! Important to note that dust mites can be found everywhere in our homes therefore we recommend regular cleaning to achieve long lasting results. If you call us for this reason choose our other cleaning services as well to minimize the number of these creatures in your home. No need to worry we can keep your home clean for the long run with our regular cleaning packages!:)
There are many home-based practices that provide temporary solutions however it is highly advised to clean your upholsteries professionally every 6 months.
-Before and after corporate events
- Receptions, before and after the opening of the exhibition
-In case of allergic reactions or regular illnesses
- For hotels or hotels where it is difficult to move the carpet
- Office renovation and removals
- For apartments and condominiums
Kärcher Puzzi 10/1 carpet & upholstery cleaner
During the order process you can mark your mattresses "Stained". By ticking this box our cleaners will know that the carpet will need a more thorough cleaning.
With normal usage it is enough to deepclean your mattresses annually however if you suffer from allergic or asthmatic illnesses we advise a biannual cleaning.
Mattresses are subjected to continuous daily usage therefore dirt accumulation is unavoidable in the upper and lower regions of the mattress cover. These stains provide a growthbed for bacteria which increase the number of dust mites. Because of this we advise at least an annual cleaning of mattresses.
- Before moving in
- After a renovation
- When purchasing a new mattress
- Allergic reactions, regular illness
- Stubborn stains
- At least once every year
Single mattress
(90cm * 200cm) 
Single plus mattress
(140cm * 160-200cm)  (1).jpg)
Double mattress
(160cm * 200cm) .jpg)
Small child mattress
(60cm * 120cm) 
Big child mattress
(60cm * 120+cm)
Cleaning professionals always come prepared with the proper tools and supplies to get your job done right. However, it's always a good idea to be as clear and descriptive in your job description to ensure that nothing important is missed or forgotten. If you have special cleaning equipment you want the professional to use, you can always provide your own.
Cleaning professionals always come prepared with the proper tools and supplies to get your job done right. However, it's always a good idea to be as clear and descriptive in your job description to ensure that nothing important is missed or forgotten. If you have special cleaning equipment you want the professional to use, you can always provide your own.
Yes, we have partners for any type of cleaning.
Our partners are getting touch with you as soon as possible. It usually takes a few days.
Write us on [email protected] or call our customer service at +361/999-1634
Bactakleen's plant-based antibacterial treatment protects against bacteria, viruses, passes through the entire air system and provides an active antibacterial barrier for up to 3 months. The treatment lasts 20-40 minutes/AC.
Car AC: Cleaning your car's AC takes about 30 minutes. The ozone generator can be operated from your car's cigarette lighter and completely cleans the car's AC. Available as an extra service: disinfection of the entire cabin, means our Partner will continue to operate the machine.
House air conditioner: The ozone generator will be placed in the room where the indoor unit of the air conditioner is located and cleans the whole unit in about 1 hour. In addition, our partner removes the front of the indoor unit and the filter inside it. She/He will wash it out and then put it back. (It is worth doing it twice a year, winter and summer.) In the case of Ozone technology, no human or animal should be in the room where the AC is.
The air conditioner needs to be cleaned twice a year: before the summer and winter seasons.
During "Bactakleen" AC cleaning, you can stay in the room/car.
It is not advisable to stay in the car during the treatment with Ozone Gas for 30 minutes thereafter. No human, animal, or plant should be in the room/car where the AC is! The Ozone gas is then converted to ordinary Oxygen and the room is ready for use.
1. Log in / Register.
2. Click on the "I have a gift card" button, or on your Rendi balance.
3. After entering the code, the amount on the card will appear on your Rendi balance.
You will be able to use the balance to pay for the service at the end of the ordering process.
Waste from construction, demolition, and renovation of buildings, which according to the quality of the material may be excavated earth, concrete or asphalt waste, wood, metal, plastic waste, mineral waste. It is IMPORTANT that our partners do not transport hazardous waste.
Smaller pieces of waste have to be bagged as our partners can transport it that way. Of course, this will be done for you, but always mark it when ordering. If you also need a bag, please also indicate it in the order process.
After a consultation with the service provider, we will be able to modify your order if it is necessary.
No, it is forbidden to dispose of construction waste during general rubbish removal.
Bactakleen is the world's first herbal-based antibacterial treatment system, safe to use, proven to kill 99.9% of bacteria and spores. This revolutionary treatment forms an active antibacterial layer for 2-3 months on the surfaces affected by the treatment. You can stay in the room during the anti bacterizing process!
Ozone treatment is now a widely used, air purification and disinfection procedure. It can be used in apartments, cars, industrial buildings, restaurant kitchens, medical offices, changing rooms and gyms, swimming pools, food storage areas and any place where a pathogen-free environment, good and clean air is required. Attention! Neither plant nor animal can be in the room where disinfection takes place! The ozone gas is then converted to ordinary oxygen and the room can be put back in use.
During "Bactakleen" disinfection, you can stay in the room.
It is not advisable to stay in the room during the treatment with Ozone Gas for 30 minutes thereafter. No plant or animal should be in the room where the disinfection takes place! The Ozone gas is then converted to ordinary Oxygen and the room is ready for use.
Our partners will try to get in touch with you as soon as possible. This will happen at the latest in 2-3 business days.
- hazardous waste requiring special treatment,
- car wreck
After a consultation with the service provider, we will be able to modify your order if it is necessary.
The pile from above the pile from side view 
Calculation of volume:
the floor area (a * b) times the height of the stuff (m). Dimensions are in meters (eg m = 1,8 m)
Box - One piece of "box" that a person can take out of the apartment in one turn.
e.g.:
1 clothes rack or valet stand,
1 chair,
1 piece of furniture that can be taken by hand (eg.: night table)
1 pc of TV
1 "bananas box" or similar size
1 IKEA moving box
1 microwave
etc
Furniture - One piece of furniture that requires at least two people to lift and remove from the apartment
e.g.:
1 desk
1 wardrobe
1 chest of drawers
1 refrigerator
etc
In our window cleaning package, the number of windows specified by you (1 window must be counted in every window frame, the maximum size of which can be 150 cm x 150 cm, if it is a window larger than this, then the drab number must be increased by dividing the size of the surface by the divisor of 2.25 and up (must be rounded) includes external and internal cleaning of window glass and frames. If you have traditional, two-layer, unscrewable windows, you must double the number of pieces!
Please remember that we also use window cleaners and paper towels, window scrapers, and glass scraper blades for the most thorough cleaning possible, so if you want a thorough job, provide us with these, especially in the case of removal of paint spots or deposits after renovation!
The household must also provide the ladder for windows accessible from a higher place for the cleaner, or if no tools and equipment are available, everything can be rented at the time of ordering.
If there are paint dots or other home remodeling related contamination on the windows, please add this extra when placing your order.
